M&A Software Offering – Voice of the Customer
Situation
Our client wanted to better understand their customers’ pain points and needs related to M&A services and technology.
Objective
The objective was to gather input from key buyers of M&A services on what would be compelling functionality/value delivered through an M&A software solution.
Our Work
10EQS assessed customers’ pain points, usage of technology & external services, preference for partners & solution providers, as well as their willingness to pay for services across the various phases of the M&A lifecycle.
Project Team
- Ex-Bain Management Consultant with extensive professional & technology services experience
- Associate Consultant supporting content synthesis
- 10EQS Delivery Operations (=PMO) providing quality assurance, process management, and expert recruitment
- 12 industry experts
Industry Experts (sample)
- CEO, Europe – Large Retail Company (Germany)
- Managing Director, M&A – Large Technology Company (US)
- VP, M&A – Large Manufacturing Company (US)
- Chief Financial Officer – Large CPG Company (UK)
- VP, Corporate Development – Large Technology Company (US)
Results
10EQS delivered a detailed description of clients’ pain points and their preferences & desired features for an M&A technology solution that helped the client refine their offering as they are developing a solution in this space.
Please reach out to us if you are interested in learning more.